Hotel Cimbel, Benidorm (Spain) - Deals & Reviews

Lovely place for exploring Benidorm. We liked reception, it was efficient. Twin room had all necessary amenities. Reception staff had a real "can do" approach.

it truly was a nice experience. the bus stop is 100 metres away. exceptional view and comfortable beds. the entire staff was pleasant.

All areas are very clean and also central to new town and old town

Very clean rooms, tasty breakfast with a good choice of food, helpful staff. Perfect for a family. The hotel was not far from the sandy beach. It was walking distance to restaurants and cafes.

good hotel on promenade

we enjoyed the spacious rooms and the views and the location.

the breakfast was very disappointing for the amount we paid for the room, it would put me off next time eating here

the location to the beach, the old and new town also the staff were friendly, we enjoyed the dancing in the evening.

The breakfast menu needs amending, we understand that you need to cater for many nationalitas but the breakfast was very limiit to the engish person, hot dogs for breakfast are not something we would eat. we only ate toast in the mornings as the hot breakfast was only just warm adn greasy. This is the only dissapointment we had regarding the hotel

Su ubicacion es inmejorable. Las habitaciones con vistas frontal al mar y con terraza. La atencion del personal es muy buena. Es un hotel muy familiar

Lo que no me ha gustado ha sido el desayuno.no entiendo que en un hotel de 4 estrellas el cliente tenga que ir a coger el servicio del desayuno( tazas, platos, cucharas etc) no sirven el cafe en la mesa. Los productos del desayuno son pocos y de poca calidad. Parece mentira que esto pase en un hotel de 4 estrellas A LAS TOALLAS DE LAS HABITACIONES NOS LE ECHAN SUAVIZANTE

Location. Easy access to hotel from bus from Alicante Airport.

Very poor food, especially in evening. Menu outside dining room not in English at all. Presumably because we were the only English people there and the Hotel was full. Booked through internet having seen this hotel on a previous visit. Very poor wardrobe space in bedroom, small cases for a week stay but had to use them too. Not, in our opinion 4 star hotel and we have travelled the world.

Ideal location & nice pool opposite beach

Location on the beach and bar staff excellent

Very accommodating once I realised single people are put in back overlooking building site.. Was out visiting friends and could always sit by pool when in hotel.

The view was amazing and sitting on the balcony was heaven. excellent location. Mostly older guests which suited us.

The younger bar staff were very ignorant and no please or thank you and just scowled at us, also one of them tried to diddle us with wrong change and he knew it. It is annoying when they behave this way as should not be doing the job if dont like dealing with customers. Also nearly all tv channels were german and all we had was a repeated version of sky news. boring.

A fantastic looking hotel with a great location by the beach. Great hotel bar service from the staff who were all lovely. The female Receptionist was lovely, however there were 2 male receptionists who came across as rather rude, in fact these two men were both on duty the morning we checked out and they were quite rude insisting I had not paid our bill for our stay when in fact I had paid it in advance with Booked.net. The taxi was waiting to take us to the Airport and yet they were insisting I had not paid - I had to go back to our room and get the Boooking.com paperwork that I had put in the bin and come back to reception with this paperwork which I had torn up so we had to put it all back together like a jigsaw. I felt like a criminal., they finally let us leave the hotel but did not apologise at all. This spoilt our experience.

Two of the make receptionists - both very rude, no manners.

the attention given by the receptionists, and above all the ennviroment, the sea view was super excelente.